The flow of a feedback conversation

Feedback isn't something we just dump on someone’s lap. It's a conversation, not a one-way dialogue. At its best, feedback is a chance to get curious about yourself and someone else. It’s a chance to work together to build a bridge in a difficult moment—a bridge that will hopefully lead to greater connection and trust between you.

In this resource, you’ll see our vision for the ideal flow of a feedback conversation, including some suggestions for how to phrase things so that you can set yourself up for a compassionate and effective dialogue. Please know we are not prescribing here. It’s up to you to take what resonates and make this your own! More than anything, it’s so important that feedback comes from a genuine and authentic place—it’s the only way to build trust.